There are conditions where we have to collaborate with our partners to refund your money — for example, when the transaction in problem was created on certainly one of our partners’ Web-sites by means of our widget.

Wonderful exchange especially for scaled-down transactions. Numerous platforms to get from and it's instantaneous. Now waiting around time dependant upon your coin.



Use our live chat. It's the swiftest method of getting support. On the website the chat icon is located within the lower right corner. Inside the apps you will find it from the “Help” segment.

If this is the situation, the help crew will notify you appropriately. But, you continue to can Examine the current status in real-time manner — just drop us a line inside our chat box!

When developing a transaction on Changelly, you should fill with your wallet deal with. Thus, the copyright will be despatched to the wallet after the exchange is completed. Learn ways to get and arrange a wallet in our site report.

Afterward, enter the deal with within your digital wallet and watch for a tiny bit. In numerous minutes, the exchanged coins will get there in your wallet.


Follow these very simple Recommendations, read the full info here and you simply will significantly decrease the probability of at any time needing to claim a refund. In the event you have any questions during your transaction, make sure you feel free to deal with them to our assist crew inside the live chat. Great luck on your own copyright journey!

Just in case you’re sending an e-mail to our support crew, get it done from the email deal with associated with your account. It will give us instant access towards your transaction history and also other beneficial facts that will assistance to resolve your situation.

Speak to us by means of live chat — it’s the swiftest option. You'll find it from the app or from the desktop Variation in the bottom on the site:



Don’t reuse Changelly fork out-in addresses when sending us funds during a transaction — they will become inactive.

First time I found it simple to operate the customer care aid is amazingly handy to any challenge you have 5 star's fellas sustain The nice work


The latter, for example, depends upon how many other buyers have encountered concerns at a similar time as you did. At this time, our refund method is not really automated, and our help staff members clear up all instances manually. On account of this, response time can be quite a little bit longer when the workload is high.

The platform’s design facilitates effortless cross-chain options trading, aiming To maximise liquidity, limit losses for option writers and improve gains for option purchasers — all in a very passive way.

At this point, you’re almost completed. To the next site, you’re shown all of the data from the preceding web pages and requested to confirm that every thing is right.

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